Captello empowers your exhibitors by providing a seamless solution for scanning, collecting, qualifying, and exporting leads. Within each exhibitor company, a designated primary user holds the key to accessing the online portal to set up the company profile and configure the qualification capture form. In addition to the primary user, up to four staff members can access the Captello app and efficiently collect leads onsite during the event.
* Open the WEB PORTAL on a laptop or desktop, sign in with your username and the password you created, and complete the following tasks:
Go to Setup to add your company name, description, contact info, and so on.
You and four other users from your company can capture leads while onsite.
On the Setup tab, click Add User in the upper right corner of the page. Enter their name and email, and you can choose how they get an invite.
After adding their info, click Invite. They will receive an automated email with app download instructions and their personal access code. You may at any time delete representatives.
NOTE: Only the primary user has access to the backend portal, but the primary user plus the four additional users will have access to use the app to collect leads onsite.
Go to Capture Form, then drag and drop Fields (from the right side) into your capture form on the left.
Additionally, feel free to add personalized branding by clicking Style.
Finally, preview your app by clicking the eye icon.
If you would like the ability to send your leads certain documents while onsite, go to Follow Up > Documents, then click +Add Document.
Additionally, feel free to add personalized branding by clicking Style.
NOTE: The web portal is not yet optimized for mobile devices. We highly recommend each primary user brings a laptop computer onsite in order to access the portal during event days.
* The below tasks are to be completed using the MOBILE APP on your smart phone while onsite at the event:
The primary user will invite up to four staff users from the online portal. This automatically sends welcome emails to the staff users containing app download instructions and individual access codes.
Use your email address and access code to log into the app.
Do not edit the region / environment; keep as North America, regardless of the location of your event.
Click on the event you're attending, then click Capture.
Click Scan Badge, then use the camera to scan the QR code on the attendee badge.
Answer your qualifiers and click Submit to save the lead.
Optional - Click on the document link at the bottom of the attendee's profile, then select the documents you wish to send the attendee.
Click Leads to see a list of the leads that have been scanned.
Export your leads by clicking the 3 dots on the top right corner, typing in any email address, and click export.
* Sign into your WEB PORTAL to complete the following tasks:
If you want to export your leads from within your portal, navigate to Leads to see a list of all the leads scanned by you and your representatives.
Click Export to download directly from the portal.
If you’ve asked any questions on your capture form, the Reports section will provide you with Event Analytics and Question Statistics.